Please note funds make take a few business days to clear after refund confirmation. Credit Card: Your refund will be credited into a bank account designated by you.Please note that any return postage must be covered at the customer’s expense.Īs soon as we receive the item(s), the refund can be initiated to the payment details used to make the initial order.Īny refunds will be processed via the original form of payment: By post to our return postal address (Games portal PO Box 4203 Burwood East Victoria) after providing us with the tracking number.In person to our Store at 1/160-162 Maroondah Hwy Ringwood VIC 3134 or.Items can be returned to Games Portal either: If return postage and handling fees are not paid by the customer within 30 days of being received by Games Portal, the product will be considered abandoned and we will dispose of it. A standard $10 processing and handling fee.An additional shipping fee is paid (Standard $10 normal shipping or express shipping to be calculated by order weight) and.The item is not a TCG or Trading Card Game item.Īll change of mind refunds will be inspected to be meeting the above terms and require approval by Games Portal before a refund can be initiated.Īny returns found to have been opened, used or damaged will not be eligible for refund or exchange, and will be held until the customer returns to collect the product or pays the following additional fees to have the item reshipped:.The return or refund request is within 30 daysof the product being collected in store or dispatched from our warehouse for completed orders and.Any return postage and initial postage will be covered by the buyer.

The returned item(s) must be sealed and in brand new condition.We understand that customers will occasionally change their mind upon receiving their order, we are still able to organise a return of the items in order to process a refund for you as long as the following conditions are met:

Timely reinforcements